Ai Networks London Core Networking Event (SN-20210510-1)

Created on Monday 10 May at 15:05 UTC
Resolved on Monday 10 May at 15:28 UTC.

Issue Summary

We are currently investigating a networking event in the Ai Networks London Core, which has impacted some services across GB/LON02 (Telehouse North), GB/LON06 (Volta) and GB/STV01 (ServerChoice SC-1). 

We will provide updates for this shortly.


Need Help?

If you believe that your services have been affected by this incident, please raise a support ticket online at

If the matter is urgent you may also contact the Vorboss Network Operations team on per the knowledge base page KB15052001

Issue Updates

Please note that these updates are in reverse order (most recent updates first).

Monday 10 May at 15:28 UTC

Our engineers have confirmed all services restored.

If you are seeing any latent issues, please contact us via our support portal - 

Monday 10 May at 15:18 UTC

We are observing service restored across some sites, we will continue to provide updates as soon as we can confirm full service restoration.