GB/LON01 and GB/LON02 Fibre Fault (SN-20210215-1)
There is a fault with the fibre link between GB/LON01 (LDeX1) to GB/LON02 (Telehouse North).
Traffic has been automatically re-routed using alternate paths and there has been no interruption to service.
Customers should be aware that these sites are operating with reduced resiliency only. There is no service level impact. We will update this notice once the route is brought back into service.
If you believe that your services have been affected by this incident, please raise a support ticket online at https://secure.vorboss.net
If the matter is urgent you may also contact the Vorboss Network Operations team on per the knowledge base page KB15052001