GB/LON06 to FR/PAR02 Fibre Path Maintenance (SN-20210104-1)

Created on Monday 4 January at 11:12 UTC
Resolved on Thursday 14 January at 09:32 UTC.

Issue Summary

We will be performing maintenance on a physical fibre link between GB/LON06 (Volta London) and FR/PAR02 (Telehouse Voltaire Paris).

During this time, traffic will be automatically re-routed using an alternate path and we expect no interruption to service.

Customers should be aware that these sites will be operating with reduced resilience only. There is no service level impact.

The service window is: 22:59 UTC on Sunday 10/01/2021 until 05:00 UTC on Monday 11/01/2021.

We will update this maintenance ticket when the works are completed.

Need Help?

If you believe that your services have been affected by this incident, please raise a support ticket online at https://secure.vorboss.net

If the matter is urgent you may also contact the Vorboss Network Operations team on per the knowledge base page KB15052001

Issue Updates

Please note that these updates are in reverse order (most recent updates first).

Thursday 14 January at 09:32 UTC

These works were completed without incident.