Core Routing Instability (SN-20201013-2)

Created on Tuesday 13 October at 11:51 UTC
Resolved on Tuesday 13 October at 16:54 UTC.

Issue Summary

We are aware of an issue from this morning causing an outage in some client services.

We sincerely apologize for the delay in getting this Service Notification out for the outage this morning.

The nature of the outage impacted our Notifications system.

Further updates to follow.

 

Need Help?

If you believe that your services have been affected by this incident, please raise a support ticket online at https://secure.vorboss.net

If the matter is urgent you may also contact the Vorboss Network Operations team on per the knowledge base page KB15052001

Issue Updates

Please note that these updates are in reverse order (most recent updates first).

Tuesday 13 October at 16:54 UTC

This issue is now marked as resolved and the Incident Report has been issued.

Please contact Vorboss directly if you require a copy of the Incident Report.

Tuesday 13 October at 12:45 UTC

As of 10:45 this morning, the core network is stable and the service impacting issues have been resolved.

Please contact Vorboss directly via the support portal if you are still experiencing any issues.