Core Network Upgrades (SN-20200921-2)
Resolved on Thursday 24 September at 23:34 UTC.
We will be performing maintenance and upgrades on our global routing platform in all of our core sites. These works have been planned to have no customer impact. As there is always a risk of disruption during any network maintenance, we're providing notice of the following windows:
The service window is from 19:00 UTC and 23:00 UTC each day from Thursday 24/09/2020 to Saturday 26/09/2020.
This is part of a programme of works to:
- Increase global routing capacity
- Increase the number of global routers
- Migrate a number of core links to higher capacity devices
These works are part of our on-going commitment to improve the quality of our network, increase overhead capacity to meet the growing needs of our customers and to decommission end of life equipment.
We will update this maintenance notice at the end of each day's window.
If you believe that your services have been affected by this incident, please raise a support ticket online at https://secure.vorboss.net
If the matter is urgent you may also contact the Vorboss Network Operations team on per the knowledge base page KB15052001
Please note that these updates are in reverse order (most recent updates first).
Thursday 24 September at 22:58 UTC
This evening's works for this maintenance window have completed without incident.
There was a very brief interruption to some services in Harlow.
We will provide further update tomorrow during the next window.