ES/MAD01 to FR/PAR02 Route Maintenance (SN-20200902-2)

Created on Wednesday 2 September at 11:19 UTC
Resolved on Wednesday 9 September at 10:24 UTC.

Issue Summary

We will be performing maintenance on our long-haul route between ES/MAD01 (Interxion MAD1 Madrid) and FR/PAR02 (Telehouse Voltaire Paris).

During this time, traffic will be automatically re-routed using an alternate path and we expect no interruption to service.

Customers should be aware that these sites will be operating with reduced resilience only. There is no service level impact.

The service window is: 21:00 UTC on Tuesday 08/09/2020 until 04:00 UTC on Wednesday 09/09/2020.

We will update this maintenance ticket when the works are completed.

Need Help?

If you believe that your services have been affected by this incident, please raise a support ticket online at https://secure.vorboss.net

If the matter is urgent you may also contact the Vorboss Network Operations team on per the knowledge base page KB15052001

Issue Updates

Please note that these updates are in reverse order (most recent updates first).

Wednesday 9 September at 10:24 UTC

These works were completed as planned. There was no impact to live services.