DE/BER01 to PL/WAW01 Fibre Fault (SN-20200806-1)

Created on Thursday 6 August at 16:46 UTC
Resolved on Friday 7 August at 08:17 UTC.

Issue Summary

There is currently a fault with a fibre link between DE/BER01 (E-Shelter BER01 Berlin) and PL/WAW01 (LIM DC Warsaw).

Traffic has been automatically re-routed using alternate paths and there has been no interruption to service.

Customers should be aware that these sites are operating with reduced resiliency only. There is no service level impact. We will update this notice once the route is brought back into service.

Need Help?

If you believe that your services have been affected by this incident, please raise a support ticket online at

If the matter is urgent you may also contact the Vorboss Network Operations team on per the knowledge base page KB15052001

Issue Updates

Please note that these updates are in reverse order (most recent updates first).

Friday 7 August at 08:17 UTC

This issue was resolved at 10:40 PM UTC (11:40 PM BST).

There was no service level impact as a result of this fault.

Please contact Vorboss directly via the Support Portal if you require any further information.