IT/MIL01 to DE/FRA02 Route Maintenance (SN-20200804-2)
Resolved on Friday 14 August at 08:07 UTC.
We will be performing maintenance on our long-haul route between IT/MIL01 (Caldera 21 Milan) and DE/FRA02 (Equinix FR2 Frankfurt).
During this time, traffic will be automatically re-routed using an alternate path and we expect no interruption to service.
Customers should be aware that these sites will be operating with reduced resilience only. There is no service level impact.
The service window is: 22:00 UTC on Thursday 13/08/2020 until 04:00 UTC on Friday 14/08/2020.
If you believe that your services have been affected by this incident, please raise a support ticket online at https://secure.vorboss.net
If the matter is urgent you may also contact the Vorboss Network Operations team on per the knowledge base page KB15052001
Please note that these updates are in reverse order (most recent updates first).
Friday 14 August at 08:07 UTC
These works were completed as planned. There was no impact to live services.