IT/MIL01 to DE/FRA02 Route Maintenance (SN-20200804-2)

Created on Tuesday 4 August at 16:11 UTC
Resolved on Friday 14 August at 08:07 UTC.

Issue Summary

We will be performing maintenance on our long-haul route between IT/MIL01 (Caldera 21 Milan) and DE/FRA02 (Equinix FR2 Frankfurt).

During this time, traffic will be automatically re-routed using an alternate path and we expect no interruption to service.

Customers should be aware that these sites will be operating with reduced resilience only. There is no service level impact. 

The service window is: 22:00 UTC on Thursday 13/08/2020 until 04:00 UTC on Friday 14/08/2020.

Need Help?

If you believe that your services have been affected by this incident, please raise a support ticket online at

If the matter is urgent you may also contact the Vorboss Network Operations team on per the knowledge base page KB15052001

Issue Updates

Please note that these updates are in reverse order (most recent updates first).

Friday 14 August at 08:07 UTC

These works were completed as planned. There was no impact to live services.