Power Interruption at GB/LON07 (SN-20200518-1)

Created on Monday 18 May at 15:48 UTC
Resolved on Monday 18 May at 16:57 UTC.

Issue Summary

There is a loss of one of the redundant power feeds at GB/LON07 (Interxion LON1).

The site operator is currently investigating the issue and we will update accordingly.

Services are not currently impacted due to resilience in the power feeds.

Customers should be aware that this site is operating with reduced resilience only. There is no service level impact. We will update this notice once the power feed has been restored.

Need Help?

If you believe that your services have been affected by this incident, please raise a support ticket online at https://secure.vorboss.net

If the matter is urgent you may also contact the Vorboss Network Operations team on per the knowledge base page KB15052001

Issue Updates

Please note that these updates are in reverse order (most recent updates first).

Monday 18 May at 16:57 UTC

This issue has been resolved by the site operator.

Services were not impacted for the duration of this incident.

Please contact Vorboss via the support portal if you require further details in an Incident Report.