Routing Instability - Denial of Service Attack (SN-20200506-1)

Created on Wednesday 6 May at 10:43 UTC
Resolved on Thursday 7 May at 08:19 UTC.

Issue Summary

Please be aware that we are currently responding to a subsequent Denial of Service attack on our network.

 

We have additional measures in place from the incidents yesterday and are taking immediate action.

Need Help?

If you believe that your services have been affected by this incident, please raise a support ticket online at https://secure.vorboss.net

If the matter is urgent you may also contact the Vorboss Network Operations team on per the knowledge base page KB15052001

Issue Updates

Please note that these updates are in reverse order (most recent updates first).

Thursday 7 May at 08:19 UTC

This incident has been resolved and the Incident Report provided.

To receive this, please submit a request on the support portal at https://secure.vorboss.net

Wednesday 6 May at 11:48 UTC

We were able to reduce the impact on today's attack by 10:43am UTC (11:43am BST).

Works are still underway as part of the RFO for yesterday's issues. Details of our response to these issues will be included in the RFO.